Account means a unique account created for you on the platform to access our services.
Company (referred to as either "Arva DMC Tourism Travel Agency," "the Company," "We," "Us," or "Our" in this Agreement) refers to Arva DMC Tourism Travel Agency. Inc., its affiliates, subsidiaries, and any other corporate body related to Arva DMC Tourism Travel Agency.
Cookies are small files placed on your computer, mobile device, or other devices by our website/platform, containing details of your browsing history, among other uses.
Device means any device used to access the platform, such as a computer, cellphone, or digital tablet.
Personal Information is any information related to an identified or identifiable user who is a natural person and is shared by such user while using services available on the platform. Arva DMC Tourism Travel Agency collects this information from the user to provide services on the platform and fulfill legal obligations. Please refer to point 5 (What type of Personal Information is collected by Arva DMC Tourism Travel Agency?) for detailed information.
Platform means the website, related webpages, mobile applications, and mobile site.
Social Media Platforms refer to platforms like Facebook, Instagram, etc., used to communicate with the Company in different scenarios and/or to create a login account on the platform.
Service Providers refers to the sellers listed on Arva DMC Tourism Travel Agency's platform, including affiliates and other business partners.
Third Party Vendors refers to third-party companies or individuals that may be engaged by the Company to ensure the smooth and error-free performance of the platform. These third parties may also be engaged by the Company to facilitate services available on the platform, including analyzing your usage of the platform.
Website refers to www.basilicacisternticket.com
You/Your shall mean the user.
Why Does Arva DMC Tourism Travel Agency Collect Your Personal Information?
Arva DMC Tourism Travel Agency is a platform that connects users with service providers and facilitates bookings for various experiences and events listed on the platform by service providers. Accordingly, personal information and related data are collected to help provide users with services available on the platform and to carry out other processing activities outlined in this Policy.
What Type of Information Is Collected by Arva DMC Tourism Travel Agency?
The personal information we collect about you depends on various factors, including but not limited to your interactions with us, the products, services, and features you use, your location, and applicable laws. The personal information collected can be divided into two categories: Non-Identifiable Personal Information and Personally Identifiable Information.
Non-Identifiable Personal Information is information that cannot be used to identify you or a specific person. This data may also be anonymous and includes aggregated data related to the use of services available on the platform, masked IP addresses, etc.
Personally Identifiable Information is information that can personally identify you and distinguish or trace your identity. This information is collected to provide you with access to certain features of our platform and includes data such as your name, social security number, date and place of birth, phone number, address, email ID, payment/card details, etc.
When you access our platform, some of your information is automatically captured. This falls under the Non-Identifiable Personal Information category and includes:
Device information, such as the browser used, device type, operating system, and application version number.
IP information captured when you access the platform.
Behavioral information, such as how you access our platform, the platform sections you visit, the duration of your access, etc.
Date and time of your access to our platform.
All of the above automatically captured information is used for various purposes, including ensuring IT system security, load balancing, understanding user demographics and behavior, enabling criminal prosecution, and enhancing user experience.
We also use various types of cookies to track your usage of our platform and store information that helps us provide more personalized services. Certain cookies may be placed on your device due to your use of our platform. These cookies can be "Persistent" or "Session" Cookies, and they serve different purposes, including:
Necessary / Essential Cookies: These are essential for accessing different sections of the platform and authenticating users, preventing fraudulent activity.
Functionality Cookies: These remember user choices, such as login details or language preferences, for a more personalized experience.
For What Purposes Do We Use Your Personal Information, and With Whom Do We Share It?
We use your personal information for various purposes, including:
Booking purposes: Using your personal information, including your name, email ID, and payment details, to secure bookings for you and your fellow travelers.
Marketing purposes: Running marketing and promotional campaigns, sharing information about updates, marketing campaigns, newsletters, reward programs, and exclusive promotions.
Other reasons: Providing, maintaining, and improving our services, communication regarding booking updates, changes on the platform, customer service, seeking reviews, conducting surveys, and banking purposes.
We may share your information with third parties, including those in third countries, for purposes such as:
Third Party Vendors: Sharing personal information with third-party vendors for monitoring, analyzing the use of our service, and contacting you.
Payment Partners: Processing payment-related personal information through payment gateways, banking partners, or other third parties involved in payment processing.
Service Providers/Business Partners: Sharing personal information with business